Returns Policy

21. Returns

21.1 In the unlikely event that you are unhappy with your new flooring, we will (at our sole discretion) exchange or refund your Products.

21.2 Please let us know in writing within 7 days from receipt of your Products, by completing the 'Returns' form which can be found via a link on our home page.

We will contact you with a Product return number which must be clearly marked on any correspondence and packaging.

21.3 All returned Products will be subject to a 30% re-stocking charge. Refunds will be paid within 30 days.

21.4 If you are returning Products they must be:

(a) In their original packaging

(b) In full packs only

(c) In “as new” condition

(d) Packed to prevent damage in transit

(e) Insured to cover the value of goods

(f) Returned at your own cost to “Returns Department”, Cameron Lee Carpets, Unit 216 South Liberty Lane, Ashton Vale Bristol, BS3 2TY

21.5 We are unable to accept the return of damaged, unpackaged or incomplete Products.

21.6 We are unable to accept returns of any cut to length, made-to-measure or other custom-made or especially ordered products. This Includes Cut to Length Carpets and Floorcoverings of any type.

21.7 All Products supplied remain the property of Cameron Lee Carpets until paid for in full.

22. Other important terms

22.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.

22.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

22.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

22.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

22.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

22.6 If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction.

22.7 If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction.

23. Contact details

Cameron Lee Carpets

216 South Liberty Lane,

Ashton Vale,

Bristol,

BS3 2TY

Email: sales@cameronleecarpets.co.uk

Telephone: 01179420984

Fax: 0117 963 5864

This website and its content is copyright of Cameron Lee Carpets Bristol Limited 2013. All rights reserved.

Cameron Lee Carpets Bristol Limited